Every care is taken when packing your order for delivery. If for some reason your purchase is damaged in transit we will offer you a full refund or replacement provided you send us a photo of the damaged goods and packaging within 48 hours of you receiving them.
Please choose carefully as we do not offer refunds if you change your mind or accidentally order the wrong fragrance.
All claims MUST be made within 48 hours of receipt of order.
Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1923 (NSW). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.
LIABILITY LIMITATION:
The customer agrees to limit any claim it makes to the cost of replacement of products or acquiring equivalent products, that Meadow and Oak Handmade shall not be liable for any loss or expense arising after 7 days from delivery (or at all once products have been unpacked, and or otherwise used) Meadow and Oak Handmade shall not be liable for any contingent, consequential, direct, indirect special or punitive damages with a due to negligence or otherwise and the customer acknowledges this limit of liability and agrees to limit any claim accordingly and that no other term condition agreement warranty representation and or understanding whether express or implied in any way extending to, otherwise relating to or finding upon Meadow and Oak Handmade other than these terms is made or given by or on behalf of Meadow and Oak Handmade other than these terms.